Terms and Conditions (AGB)

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1. Scope of Application and Contractual Partner
   These Terms and Conditions apply to all contracts, services, bookings, and digital deliveries provided by SAVOIR SAGA through the website savoirsaga.com.

Your contractual partner is:
SAVOIR SAGA
Represented by: Sandra Albu
Physical Address: Wolmutstrasse 19-21, 1020 Vienna, Austria
Email: sandra@savoirsaga.com

By using this website or booking a service, you agree to be bound by these Terms and Conditions.

1. Services and Formation of Contract
   The presentation of services, workshops, or products on this website does not constitute a legally binding offer. It is an invitation to you to submit an inquiry or a booking request.

A binding contract is only formed when we explicitly accept your booking request or order via a separate written confirmation email, or when we begin providing the service.

1. Prices and Payment Terms
   All prices listed on the website are in Euros (EUR). Unless explicitly stated otherwise, the prices shown are final prices.

Payments must be made using the payment methods made available on the website or via the details provided in our invoice. Unless a specific alternative payment deadline is agreed upon in writing, all payments are due immediately upon receipt of the invoice or confirmation.

1. Cancellation and Rescheduling Policy
   If you need to cancel or reschedule a booked service or session, you must notify us via email at sandra@savoirsaga.com as early as possible.

The specific cancellation windows, refund eligibility, or rescheduling fees depend on the specific service or package you chose. If no specific policy was outlined at the time of booking, a cancellation made less than 24 hours before a scheduled session may result in the full fee being charged.

1. Limitation of Liability
   We take great care in delivering our services. However, SAVOIR SAGA is only liable for damages caused by intent or gross negligence.

For minor or ordinary negligence, our liability is strictly limited to the breach of essential contractual obligations (obligations that are fundamental to the fulfillment of the contract). In such cases, liability is limited to typical, foreseeable damages. This limitation does not apply to injury to life, body, or health.

1. Copyright and Intellectual Property
   All content, text, designs, graphics, concepts, and materials provided on this website or during our services are the intellectual property of SAVOIR SAGA and Sandra Albu. You may not copy, distribute, modify, or use our materials for commercial purposes without our explicit, written consent.

2. Online Dispute Resolution
   The European Commission provides a platform for online dispute resolution (ODR) for consumers, which can be found at: europa.eu

We are neither willing nor legally obliged to participate in dispute resolution proceedings before a consumer arbitration board.

1. Governing Law and Place of Jurisdiction
   These Terms and Conditions and all contractual relationships between SAVOIR SAGA and its clients are governed exclusively by the laws of the Republic of Austria, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

If you are a business or a legal entity, the exclusive place of jurisdiction for all disputes arising from this contract is the competent court in Vienna, Austria.

1. Severability Clause
   If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court, the remaining provisions will continue to remain fully valid and effective.

2. Changes to the Terms and Conditions
   We reserve the right to modify these Terms and Conditions at any time. The version of the Terms and Conditions that is active on the website at the time of your booking or contract formation will apply to your transaction.